Shipping Policy

Processing Time:

  • Orders for items in stock will be processed and shipped within 2 to 5 business days.
  • Pre-sold items and sold-out inventory will be processed and shipped within 14 to 17 business days.

 

Shipping Methods:

  • All orders are shipped via USPS Ground Advantage using custom packaging.
  • Faster shipping options are available at an additional cost. Please contact us for expedited shipping rates.

 

Delivery Estimates:

  • Delivery times depend on the shipping method selected and the destination. USPS Ground typically delivers within 3 to 7 business days after processing.

 

Shipping Costs:

  • Standard shipping costs are calculated at checkout.
  • For expedited shipping, additional charges will apply based on the selected service.

 

Additional Package Fees:

 

Dimensional Weight

Dimensional (DIM) weight rates apply to large, lightweight packages. If your package is larger than 1 cubic foot (1,728 cubic inches):

  1. Multiply Length x Width x Height and divide by 166 to get the DIM weight in pounds.
  2. If the DIM weight is greater than the actual package weight, you’ll need to pay the DIM weight price.

Example: You have a package that is 16” x 12” x 10” and weighs 5 lbs.

 

  1. Multiply length x width x height to get the volume of 1,920 cubic inches. That’s larger than 1 cubic foot (1,728 cubic inches), so you must divide by 166 to find its DIM weight: 1,920 divided by 166 equals 11.56, which rounds up to 12 lbs.
  2. The DIM weight of 12 lbs is greater than the actual package weight of 5 lbs. You must pay the postage as if the package actually weighs 12 lbs.

 

If you omit or give inaccurate dimensions and/or don’t pay the DIM weight rate (when it applies), you’ll pay a dimension-noncompliance fee of $1.50.

 

Nonstandard Fee

You’ll pay an extra fee for sending a nonstandard size. Fees vary based on the shipping service and on the length and cubic feet:

 

  • For ground shipping via USPS Ground Advantage, you’ll pay more if your package measures:
    • Between 22 and 30 inches long: add $4.00
    • More than 30 inches long: add $8.40
    • More than 2 cubic feet (3,456 cubic inches): add $18.00

 

  • For expedited shipping (via Priority Mail Express or Priority Mail), you’ll pay more if your package measures:
    • Between 22 and 30 inches long: add $4.00
    • More than 30 inches long: add $18.00
    • More than 2 cubic feet (3,456 cubic inches): add $30.00

 

Damages and Issues:

  • We are not responsible for any damage that occurs during transit. If your order arrives damaged, please contact USPS directly to file a claim.

 

Contact Us:

  • If you have any questions regarding your shipment, feel free to reach out to our customer service team for assistance.

Pricing and Terms Subject to Change. To get the most accurate rates, check with USPS.COM