Categories - We accept returns on defective item within 14 days of purchase.To qualify, items must be unused and in original condition, with tags and packaging. If approved, refunds are processed within 1 business day, though it may take a few days to reflect on your credit card statement.
- We carefully inspect all orders and photograph them before shipment.
Upon receiving your order, please review it promptly and contact us immediately if you find any defects, damages, or receive the wrong item. This allows us to assess the issue and resolve it quickly.
Please note: We are not responsible for any damage that occurs during transit.
- In the unlikely event you receive a defective item, you must notify us within 14 business days of receiving it.
Include images showing the item’s front, back, side, and the shipping label clearly visible. Send your claim to info@apebags.com for review.
Once approved, we will replace the item with the same or an equal-value product currently in stock. You must ship the defective item back to us within 14 days to qualify for a return.
- RefundsRefunds are processed within 1 business day, but may take several days to appear on your bank or credit card statement. This is a standard process across all banks and credit card providers.
